Choose the perfect IT support package for your business needs with our flexible pricing plans. All plans include unlimited remote IT support with no hidden fees.
Per computer
Per computer
Per computer
All plans include unlimited remote IT support with monthly support contracts.
Bulk discounts available for multiple computers. Contact us for custom enterprise pricing.
| Features | Basic | Standard | Pro |
|---|---|---|---|
| IT Management & Support | |||
| Unlimited Remote Support | |||
| Response Time | 30 mins or less | 30 mins or less | 30 mins or less |
| Antivirus Protection | |||
| Firewall Management | |||
| Data Backup | |||
| Email Management | |||
| VoIP Support | |||
| Domain Management | |||
| Priority Support |
We understand that every business has unique IT requirements. Contact us today to discuss a custom IT support package tailored to your specific needs.
Contact Us Call 1844-677-8380Common questions about our IT support packages
Our pricing is structured on a per-computer basis, meaning each computer in your organization will be covered under the selected support plan. This model ensures that each workstation receives the appropriate level of support and maintenance based on your chosen package.
Yes, we offer volume discounts for businesses with multiple computers. The discount percentage increases with the number of computers covered. For example, 5-10 computers may receive a 10% discount, while 20+ computers could qualify for a 15-20% discount. Please contact us for a custom quote based on your specific requirements.
Unlimited remote IT support means there's no cap on the number of support tickets or assistance requests you can submit. Our team will remotely access your systems to diagnose and resolve issues, configure software, provide guidance, and perform maintenance tasks without additional charges. This includes phone, email, and chat support during business hours, with extended hours for critical issues based on your plan level.
Yes, you can upgrade or downgrade your plan at any time. Upgrades take effect immediately, while downgrades will be applied at the start of the next billing cycle. There are no penalties for changing your plan, and we're happy to help you determine which level of service best meets your needs as your business evolves.
Contact us today to discuss your IT support needs
6700 Park Ave, Suite 102, Montreal, QC, Canada H2V 4H9
1844-677-8380
support@solveitsolutions.ca
Monday to Thursday:
9am - 5pm
Friday: 9am - 3pm
Saturday & Sunday: Closed